Connect customers, AI and your teamGrammick House × AREA59

AGENTIX CALL · CONVERSATION TO ACTION

Be there for customers
Connect your team
with understanding

Design AI to answer calls and capture customer needs, giving your team the context to continue. Start with the work your business needs help with.

Book a demo with our teamExplore a sample conversation
VOICECHATHUMAN CONNECTION
Conceptual image of a business owner and customer service colleague working on a laptopLISTEN / VOICE + CHAT
Listen to customers · Start conversations with voice and chatConceptual illustration

WHAT IS AGENTIX CALL?

A conversation assistant
built around your business

AgentiX CALL helps businesses design AI-assisted intake, from the first question and gathering needs to handing off to people, using your business information and response boundaries.

  • Answers from your business information
  • Capture essential context
  • Let your team take over
Explore the platform ↗

ONE CONNECTED PLATFORM

More than answering calls
Build on every relationship

From the first hello to the human handoff,
make the context in every conversation count.

01 /

Voice agents

Every call starts with understanding

Explore capability 02 /

Chat agents

Keep conversations moving

Explore capability 03 /

Lead qualification

Give sales the context to start well

Explore capability 04 /

Human handoff

AI and your team, working together

Explore capability 05 /

Conversation insights

See beyond the conversation

Explore capability

BUILT AROUND YOUR BUSINESS

Where will your business
start the conversation?

Choose an example challenge and explore how the capabilities work together.

APPOINTMENT REQUEST

Capture appointment requests for your team to schedule

While staff are serving customers in person, callers still need information about services and appointment times.

  1. Answer using information approved by the clinic
  2. Ask for preferred dates, times and contact details
  3. Prepare the request for staff to check and confirm
Related capabilitiesVoice agents ↗Human handoff ↗
Sample conversationIllustrative scenario
Customer

I would like to ask about your services and book a Saturday afternoon appointment.

AI assistant

Which service interests you, and how may our team contact you to check availability?

Context for your team

Service of interest · Saturday afternoon · Awaiting staff confirmation

An administrative scheduling example, not medical advice.

PRODUCT ENQUIRY

Capture the request before your team replies

When the shop is busy, product and service questions may need to wait. Start by gathering the essential information.

  1. Answer using product information prepared by the team
  2. Gather the model, quantity and preferred timing
  3. Ask the team to check availability and terms before confirming
Related capabilitiesChat agents ↗Lead qualification ↗
Sample conversationIllustrative scenario
Customer

I am interested in ordering 20 items for collection this week.

AI assistant

Which model interests you? I will gather the details so our team can check stock and collection timing.

Context for your team

Preferred model · 20 items · Required this week

Stock, prices and delivery dates must be checked with the team.

LEAD QUALIFICATION

Give sales a clear picture of customer needs

Customers have different location and property preferences. Capturing those needs before a callback helps the team prepare relevant information.

  1. Ask about the location and property type
  2. Gather the preferred price range and contact time
  3. Give the team context for relevant information and follow-up
Related capabilitiesLead qualification ↗Human handoff ↗
Sample conversationIllustrative scenario
Customer

I am looking for a condo near the train and would like to view it on Sunday.

AI assistant

Do you have a preferred area? I will gather your requirements so the team can suggest options and check viewing times.

Context for your team

Condo near transit · Preferred location · Sunday viewing request

An example of interest qualification; no availability or viewing time is confirmed.

CUSTOMER SUPPORT

Capture the issue and connect the right team

Both routine questions and cases needing a person should have a next step, with enough context to avoid making the customer repeat everything.

  1. Gather the initial question or problem details
  2. Answer only within the approved information and scope
  3. Organize the key points for the relevant staff member
Related capabilitiesVoice agents ↗Conversation insights ↗
Sample conversationIllustrative scenario
Customer

The system stopped working after I changed devices. Could someone check it?

AI assistant

At which step does the problem occur? I will gather the details for our support team.

Context for your team

Changed device · Step where issue occurs · Prepared for support handoff

An illustrative scenario; no real support ticket or system connection is created.

Start with one challenge, define the information and handoff rules, then test with your team.

See how to get started ↗
Illustration of a customer service team in a modern officeHUMAN + AI. BETTER TOGETHER.

DESIGNED FOR PEOPLE

Let AI handle repetition
Let people focus on what matters

Customers need more than an answer. They need understanding. AGENTIXCALL helps gather their needs so your team can continue with context.

  • Capture requests and answer initial questions
  • Organize information before human handoff
  • Define how AI works with your team
Find solutions for your team

BUSINESS VOICES

Good technology
starts with business understanding

Perspectives on customer care
and people working with AI

User-supplied portrait of Tassana wearing a Richimo shirt

For me, every customer question is the beginning of trust. I look for AI that captures requests with care and gives our team the context to understand customers, so technology can grow alongside the quality of service at Richimo.

TassanaRichimo
KORI CUBEKORICUBE

Continuity in every conversation

We want every enquiry to be heard and every important detail to reach the person who takes care of the next step. For Koricube, valuable technology helps our team work together with a clear understanding of the customer.

ViphaKoricube

A FEW GOOD QUESTIONS

Get to know us
before the conversation starts

View all questions
What is AGENTIXCALL?+

AGENTIXCALL is an AI voice agent and conversation automation platform for inbound calls, outbound calls, chat, qualification and handoff to people.

Does AI replace the entire team?+

No. The aim is to help with repetitive tasks and initial information gathering, so people can focus on decisions and cases that need care.

What do we need to prepare?+

Prepare product and service information, FAQs, example conversations, your preferred channels and conditions for handing off to people.

YOUR NEXT CONVERSATION STARTS HERE

Let every conversation
move your business forward

Start with your needs and design AI that works with your team.

Speak with a specialist