Define the conditions
Identify requests or situations that need staff involvement.
HUMAN HANDOFF
AI and your team, working together
Design handoff points from AI to people so complex cases and important issues receive the appropriate care.
BUILT FOR YOUR WORKFLOW
From conversation to next steps
Pass on information
Include the needs and context captured in the conversation.
Plan for after hours
Define how to receive requests and follow up when your team is unavailable.
YOU DEFINE THE EXPERIENCE
Start with a clear scope
Prepare accurate information, example questions and situations that need a human. Our team will assess the channels and workflows that fit your business.
Prepare to get startedAGENTIXCALL / VOICEIllustrative workflow
AI AGENT
Hello. How can I help you today?
Understand customer needsCapture informationHand off to your team
YOUR NEXT CONVERSATION STARTS HERE
Let every conversation
move your business forward
Start with your needs and design AI that works with your team.
Speak with a specialist